Transformation & Implementation:
Leaders must increasingly drive fundamental change through their business at pace, in a way that lifts performance while protecting morale and reputation. This means balancing project management rigor with influential engagement to implement transformational programs.
Unfortunately, however, while many transformations yield short-term results, a staggering 75% fail to deliver lasting change. Instead, successful transformations are characterized by sustainable value creation, step changes in capabilities, and a sustained culture shift. Companies achieving these outcomes are three times more likely to outperform average total shareholder return for their sector.
In our experience, the key to transformation success lies in ensuring that the design of the program is in close alignment with a well-defined organisational strategy and a shared team understanding of the drivers of value. Equally important is a relentless focus on delivery – ideally early and often. This requires flexible project methodologies that constantly adjust to prioritise the delivery of the maximum amount of customer value in the shortest possible period of time.
What we do
Transformation program design and architecture
We help clients develop a holistic strategy to uplift end-to-end business performance, supported by a transformative approach to changing the entire business across revenue, cost and balance sheet components.
PMO and Program Management
We support clients with comprehensive PMO and program management services aimed at keeping transformation efforts on the rails with transparent monitoring and early risk-based inventions.
Implementation support and assurance
Few organisations possess all the capabilities needed to implement transformational change. We help clients across all stages of the transformation journey by providing expert advice and assurance across the people, process and systems domains of implementation.
Opportunity for Change?
Transformation Framework
Systems &
processes
Staffing and
capability
Product &
pricing
Are there appropriate systems and processes in place to ensure a consistent, high-quality product with a low cost to serve?
Is there an articulate, purpose-drive vision supported by a differentiated strategy and organisational KPIs?
Do staffing levels, capabilities and engagement align with outcomes sought by the company?
Are there defined customer segments, CVPs, marketing plans and sales targets?
Does the product portfolio address market demand and provide an ongoing learning journey for students?
What is the customer experience like across all touch points at all points in time?
