Psychological safety The secret of high-performing teams
Recent multi-year research programs at Harvard and Google are calling into question everything we thought we knew about team dynamics. It turns out, counterintuitively, that traditionally structured teams focused singularly on error-free task completion are not particularly high-performing.
New empirical evidence suggests that the teams who are most successful have an important difference – they are open to admitting mistakes and discussing them with one another. These teams display a unique openness to and culture of constant learning and improvement.